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We Persevere: An Exhibition 2020

Customer Service

Please note, following the Covid-19 pandemic, for the safety of our team our Customer Service Desk is not operating in its usual location on the ground floor. Assistance can be sought by calling us on 0131 475 9400. Services available:

  • Wheelchair/scooter hire: Customers must sign up to use this free service. Proof of name and address is required. More info here
  • Push Chairs (Photographic ID plus £20 returnable deposit or non-photographic ID plus £40 returnable deposit required)
  • Lost Property
  • Gift Cards - we no longer operate a gift card scheme. More info here
  • Cash point