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Accessibility / Mobility


Ocean Terminal is an accessible building. Disabled parking spaces are located on Level C & E of the Red & Blue Multi Story Car Parks plus available in the Surface Car Park. Lifts are located at both car parks plus there is a lift located within the mall along-with escalators to access each floor.

Mobility services are available at Ocean Terminal. You can register and hire wheel chairs and scooters for free at the Customer Service Desk at the main entrance on the ground floor.  Proof of name and address are required to register. Assistance is available via intercom on level C of the Red (Western) car park.  If you require assistance at any time within the centre, please call 0131 555 8888 and a member of the team will assist.  Alternatively, please seek assistance from within a store who will be able to contact Customer Service. 

Guide / Help Dogs

Guide / help dogs are permitted inside Ocean Terminal. No other animals may be brought into the centre.


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