Tickets are now sold out for the remaining few days of the Grotto.
Santa will be here, spreading Christmas cheer from Friday 1st December! He is very much looking forward to seeing all
the good girls and boys to find out what is on their Christmas wish list.
Tickets cost £5.50 per child and must be booked online in
advance. This includes an age appropriate gift plus you can take as many
photos/videos as you would like.
Santa can’t wait to meet you!
Please see below for full details on your visit:
Tickets must be purchased online in advance – 5min slots are available and you can book up to 3 children in a 5min slot.
- RELAXED SESSION
We've included some relaxed sessions with extra time for those who have additional needs.
There are 10mins sessions available at the beginning and end of the day on 6th, 7th, 13th, 14th, 18th, 19th & 20th December.
You can add additional info during the booking process that we can pass on to Santa and his team to help us make the visit as enjoyable as possible.
- EVENING SESSION
We've added an evening session on 14th December between 5pm and 6pm.
The Grotto is located indoors on the 1st floor, a few doors along from Superdry.
Please arrive no more than a few minutes before your allotted time.
Please bring your ticket with your QR code on it. This can be on your phone or printed.
Take as many photos as you’d like during your visit!
Santa’s Grotto is wheelchair accessible. Please advise us of any special requirements before your visit when you purchase your tickets.
Your ticket is only valid for the date and time specified on your email confirmation.
Every child or baby booked at Santa’s Grotto requires a ticket – gifts are age appropriate.
The maximum number we can accept in a 5- minute time slot is
two adults and three children. You only pay for
You can amend your booking to
another available date/time or transfer your tickets to someone else, this can be done via Citizen Tickets.
If we are required to close the Grotto, a full refund will
Presents cannot be exchanged either during or after the
Santa’s Grotto experience.
Your child will receive a present deemed suitable for the
age given when purchasing tickets.
If your child has a specific access need please let us know
in advance by calling 0131 475 9400 or emailing firstname.lastname@example.org
Please be aware we will only use your personal information to contact you about this event and to help make the experience more memorable for you and your children.