Customer Services

Available at customer services desk on the 2nd floor within the Management Office (next to Pure Gym).

- Wheelchair/scooter hire
Customers must sign up to use this free service. Proof of name and address is required.

- Photocopying £0.10 per page (black and white) 


- Push Chairs (Photographic ID plus £20 returnable deposit or non-photographic ID plus £40 returnable deposit required)

- Lost Property

- Gift Cards - click here for full terms and conditions

- Bus time tables 

- Bureaux de change available in Thomsons

- Cash points (Nationwide, RBS, Bank of Scotland)

Parent & Child Facilities

A parent and child suite is located on the second floor of Ocean Terminal, next to Frankie & Benny's.

The closest lift to this is from the red carpark, behind BHS on the ground floor and Marks and Spencer’s Simply Food on the first floor. There is also a baby change facility in the first floor men’s and women’s toilets and the ground floor women’s toilets.